Frequently Asked Questions

Everything you need to know about bringing your home and garden to life.

When will my seeds or bulbs be shipped?

We ship orders year-round based on the appropriate planting season for your specific climate zone. In-stock seeds typically ship within 2-3 business days, while seasonal bulbs are shipped at the optimal time for planting in your region.

What is your return policy for live plants and seeds?

We stand behind the quality of our products. If your items arrive damaged or fail to germinate under proper care, please contact us within 30 days of receipt for a replacement or store credit.

How do I track my order once it has been placed?

Once your order is processed and leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.

Are your seeds Non-GMO?

Yes, Eden Brothers is a proud signatory of the Safe Seed Pledge. All of our seeds are 100% Non-GMO, and we offer a wide selection of organic and heirloom varieties for your home garden.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.

Do you offer professional advice for first-time gardeners?

Absolutely! Each product page features detailed planting instructions, and our 'Gardening 101' blog provides comprehensive guides on soil preparation, spacing, and maintenance to ensure your home project is a success.